Delivery Policy

Thank you for choosing Reliable Bicycles for your cycling needs. Our Delivery Policy outlines the terms and conditions regarding the shipment of products ordered from our website. Please read the following information carefully to ensure a smooth and enjoyable shopping experience.

1. Order Processing:

  • Orders are processed within 1-2 business days after payment confirmation.
  • Business days exclude weekends and public holidays.

 

2. Shipment Methods:

  • We offer standard shipping for all orders.
  • Currently, we only ship within the United States.

 

3. Estimated Delivery Time:

  • Estimated delivery time is typically 3-7 business days from the date of order processing.
  • Delivery times may vary based on the destination and product availability.
  • Customers will receive a confirmation email with tracking information once the order has been shipped.

 

4. Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight and dimensions of the products in your order.
  • Free shipping may be offered on eligible orders or during promotional periods.

 

5. Delivery Partners:

  • We partner with reputable shipping carriers to ensure the safe and timely delivery of your products.

 

6. Order Tracking:

  • Once your order is shipped, a tracking number will be provided via email.
  • You can track your order through our website or the carrier’s tracking portal.

 

7. Delivery Address:

  • It is the responsibility of the customer to provide accurate and complete delivery information.
  • Changes to the delivery address can only be made before the order is shipped. Please contact our customer service promptly for any address modifications.

 

8. Delayed or Lost Shipments:

  • In rare instances where shipments are delayed or lost, please contact our customer service team.
  • We will work with our delivery partners to resolve the issue and ensure a satisfactory resolution for our customers.

 

9. International Shipping:

  • At this time, we do not offer international shipping. We apologize for any inconvenience.

 

10. Contact Information:

If you have any questions or concerns regarding your order, please contact us through our Customer Support:

 

We appreciate your trust in Reliable Bicycles. Our goal is to provide you with the best possible shopping experience, including reliable and efficient delivery services. If you have any specific delivery-related inquiries or require further assistance, feel free to reach out to our dedicated customer service team. Thank you for choosing Reliable Bicycles for your cycling adventures.